Orders placed by 24:00 CET will be processed and shipped the following business day (Monday to Friday). Orders placed on weekends and public holidays will be processed and shipped the next business day. No deliveries are made on weekends or public holidays. We currently do not ship to P.O. Box addresses. An express delivery option is available in selected countries for last-minute purchases. Please find below an overview of the shipping options and times per country.      

ADORE’s top priority is to satisfy all its customers. You will always receive a FREE Return Label included in your parcel.

Returns must be made within the guidelines in our Return Policy. All returns of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped.

To return by mail, please follow these instructions:

1. Complete the required information on the packing slip included with your package. 
2. Securely pack your merchandise, making sure to include all pages of the packing slip. Please try to use the original shipping box and materials.
3. Affix the pre-addressed and pre-paid return label to your return package.
4. Take the parcel, together with the original, filled-in return form to the nearest post office.

Your returned products cannot be exchanged. Please return the product and place a new order online. You will be reimbursed for the returned products. Please also note that no products purchased from the Online Shop can be retuned at local retailers